Storyscape With Oluwasegun

In sales and customer service, success isn’t just about having a great product or service. It’s about how you communicate. Customers are more likely to trust and buy from people who speak their language and understand their needs.  Here’s what customers truly want to hear: 1. “I Understand What You Need” Customers want to know that you’re not just trying to sell them something but that you genuinely understand their needs. When you say, “From what you’ve shared, it sounds like you need something reliable and budget-friendly. I have a perfect option for you,” it shows you’re paying attention. 2. “This Will Make Your Life Easier” People don’t just buy products—they buy solutions. Customers want to hear how your offering will solve their problems or improve their lives. Saying, “With this, you won’t have to worry about that issue anymore,” speaks directly to their desire for convenience and peace of mind. 3. “Others Have Tried This and Loved It” Customers often feel more confident whe...

If you’re like me, bread is more than just food it’s comfort, a quick meal, and sometimes, the highlight of the day. But not every loaf hits the spot. That’s why I was genuinely surprised when I first tasted Jendol Bread. It wasn’t just bread; it was an experience. Since then, it has become a staple in my home, and here’s why I think you should give it a try too. 1. Rich, Buttery Flavor The first thing you notice about Jendol bread is the taste. It’s not bland or overly sweet; it has this perfect buttery flavor that makes every bite satisfying. Whether I eat it plain or with a spread, the taste always stands out. 2. Soft and Fluffy Texture I’m a sucker for soft bread, and Jendol nails it. It’s light, fluffy, and tears apart beautifully. Toast it, make a sandwich, or just grab a slice it’s always a treat. 3. Different Flavors for Different Moods One thing I love about Jendol is the variety. Some days, I go for the butter-filled loaf. Other times, the sardine bread or coconut bread feels...

Understanding customer behavior is a crucial skill in sales. Not every customer who walks into a store or inquires about a product is ready to buy. However, there are telltale signs that reveal when a potential buyer is serious. Knowing these signs can help you focus your efforts, close deals faster, and improve customer satisfaction. Here’s how to identify a customer who truly wants to buy: 1. Clear and Specific Inquiries A customer who asks detailed questions about a product or service is often a strong prospect. They inquire about features, pricing, availability, and delivery timelines. For example, someone asking, “Does this shirt come in other colors and sizes?” is more likely to buy than someone casually saying, “It looks nice.” Tip : Respond with clarity and enthusiasm. The more confident your answers, the closer they move toward making a decision. 2. Repeated Engagement When a customer keeps coming back—whether it's to the store, website, or even through follow-up messages—...

Selling to a customer  is an experience on its own. From the moment they walk in, you can almost predict the conversation. Take for example customers in Lagos "How much is this?" followed by the classic "Ah, they’re selling it cheaper down the road." In a bustling city where everyone wants the best value for their money, knowing how to sell without sounding pushy is a skill every seller needs. It’s not just about the product it’s about how you present it. Here’s how to make sure your customer leaves satisfied and you close the sale successfully: 1. Know Your Product Inside Out The first rule of selling is confidence, and confidence comes from knowledge. Understand your product’s features, benefits, and even potential drawbacks. This way, you can answer any question without hesitation. 2. Understand the Customer's Needs Every customer has a reason for showing interest in a product. Ask open-ended questions to find out what problem they’re trying to solve. When yo...