7 Signs to Know a Customer That Wants to Buy
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Understanding customer behavior is a crucial skill in sales. Not every customer who walks into a store or inquires about a product is ready to buy. However, there are telltale signs that reveal when a potential buyer is serious. Knowing these signs can help you focus your efforts, close deals faster, and improve customer satisfaction. Here’s how to identify a customer who truly wants to buy: 1. Clear and Specific Inquiries A customer who asks detailed questions about a product or service is often a strong prospect. They inquire about features, pricing, availability, and delivery timelines. For example, someone asking, “Does this shirt come in other colors and sizes?” is more likely to buy than someone casually saying, “It looks nice.” Tip : Respond with clarity and enthusiasm. The more confident your answers, the closer they move toward making a decision. 2. Repeated Engagement When a customer keeps coming back—whether it's to the store, website, or even through follow-up messages—...